The Hospitality Industry Faces Unique Sales Challenges
As COVID restrictions relax and the travel industry begins its recovery, hotels, restaurants, resorts, and nearly every sector of the hospitality industry face difficult sales challenges.
Ensuring guests safety
Understaffing, hiring and retention
Ever-evolving guest expectations
Maintaining high online ratings
Remote or In-Person
How our Hospitality Sales Training Benefits Sales Reps
Learn to Sell Your Hospitality Brand's Value, Not Price
In the modern experience economy, introducing competitors like Airbnb, trying to sell purely based on price is an ineffective race to the bottom where everyone loses.
Your reps will learn to recognize what customers want from their experience, gain a deep and nuanced understanding of your brand's unique value, and generate higher margins by becoming the trusted experience advisor for your guests.
Increase Customer Retention by Building Relationships
When sales teams forget about the humanity of sales, customers feel like they're nothing more than a number — leading to more negative reviews and lower repeat business.
Through our hospitality sales training, your reps learn how to truly put the customer first, how to actively listen, and how to provide a sales experience that makes customers feel heard and valued.
Communicate Confidently and Increase Sales
Bad first impressions and poor followup can crater the performance of even the most well-intentioned sales rep.
Your reps will learn proven techniques for communicating clearly and concisely, build confidence and discipline through measurable achievement tracking and keep their pipelines full through our field-tested outreach and followup workflows.
Hospitality Sectors We Train
Hotels and Resorts
Corporate and Executive Travel
Travel and Tourism
Restaurants and Bars
Resorts and Spas
How our Hospitality Sales Training Benefits Sales Managers
Build Ethical Sales Processes
Find and Retain Talented Reps
Become a Sales Mentor and Coach for Your Reps
Learn the Personal and Professional Attributes of Effective Sales Managers
Develop an Ethical and Collaborative Sales Culture
Track Your Sales Teams' Performance Improvement & Personal Growth
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